Privacy Policy – How table game ph Protects Your Data

1 Overview

table game ph takes the privacy of its players seriously. This policy describes how we collect, use, store, and protect personal information provided by players across the Philippines — whether you are based in Manila, Cebu, Davao, or anywhere else in the country.

We are committed to handling your data responsibly and in a manner consistent with applicable Philippine data privacy principles, including those reflected in Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules.

By registering and using the table game ph platform, you acknowledge that you have read this Privacy Policy and understand how your personal information is managed. If you do not agree with any part of this policy, please do not create an account or use the platform.

2 Information We Collect

The types of personal information we collect depend on how you interact with table game ph. Below is a summary of the main categories:

We do not collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. We do not store complete bank account numbers or card details on our own servers — these are handled by our certified payment gateway partners.

3 How We Collect Your Information

table game ph collects personal information through several channels:

• Direct registration: Information you provide when you create an account, complete KYC verification, or update your profile.
• Transactions: Details captured when you make a deposit or request a withdrawal through our Philippine payment channels, including bank transfer, GCash, Maya, InstaPay, and QR Ph.
• Platform usage: Data automatically collected when you use the platform — such as which games you play, how long you are logged in, and your device and connection details.
• Customer support interactions: Information shared when you contact us via email or the platform's support channels.
• Cookies and similar technologies: Technical data collected when you browse the platform. See Section 8 for details on cookies.

4 How We Use Your Information

Your personal data is used only for purposes that are necessary, lawful, and proportionate. Specifically, table game ph uses your information to:

• Create, verify, and maintain your player account.
• Process financial transactions — deposits and withdrawals — in Philippine Peso.
• Comply with KYC and identity verification obligations.
• Detect, prevent, and investigate fraudulent activity, bonus abuse, money laundering, and other prohibited conduct.
• Send you transactional communications — such as deposit confirmations, OTP codes, and withdrawal notifications — that are necessary for account operation.
• Provide customer support and resolve disputes.
• Improve platform performance, fix technical issues, and develop new features based on aggregate usage data.
• Meet any legal or regulatory obligations applicable to the platform.

5 Sharing Your Information

table game ph does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. Your data may be shared in limited, specific circumstances:

• Payment processors: Your financial data is shared with our certified payment gateway partners — such as those handling GCash, Maya, InstaPay, and bank transfer transactions — solely for the purpose of processing your transactions securely.
• Game providers: Certain technical data (such as player session tokens, not personal details) may be shared with our game software providers to operate live casino, fish games, eBingo, and sports betting services.
• Identity verification services: KYC data may be processed by a third-party verification provider operating under appropriate data protection obligations.
• Legal and regulatory requirements: We may disclose your information if required to do so by law, court order, or a competent government authority in the Philippines.
• Fraud prevention: Anonymised or aggregated data may be shared with industry fraud prevention services to protect all players on the platform.

All third parties who process data on behalf of table game ph are required to handle that data securely and only for the specified purpose.

6 Data Security

Protecting your personal and financial information is a core priority at table game ph. We implement technical and organisational security measures that are appropriate for the sensitivity of the data we handle:

• SSL/TLS encryption: All data transmitted between your device and the table game ph platform is encrypted using industry-standard SSL/TLS protocols.
• OTP authentication: Sensitive account actions — including login from new devices and financial transactions — require one-time password verification, consistent with the security practices Filipinos recognise from their own banking apps.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff who handle player data are subject to confidentiality obligations.
• Payment security: Card and bank account details are handled by PCI-DSS compliant payment gateways. table game ph does not store raw financial credentials on its own servers.
• Ongoing monitoring: We monitor platform activity for suspicious patterns, unauthorised access attempts, and other security anomalies.

7 Data Retention

table game ph retains personal data only for as long as is necessary for the purposes it was collected, or as required by applicable legal and regulatory obligations.

• Active account data is retained for the duration of your account and for a reasonable period after closure to facilitate dispute resolution and regulatory compliance.
• Transaction and KYC records are retained in accordance with applicable financial record-keeping requirements in the Philippines.
• Support correspondence and communications logs are retained for a reasonable period to support ongoing and potential future disputes.
• Data collected for fraud prevention purposes may be retained for longer periods where there is a legitimate security interest.

When data is no longer required, it is deleted or anonymised in a secure manner.

8 Cookies and Tracking Technologies

table game ph uses cookies and similar technologies to operate and improve the platform experience. A cookie is a small text file stored on your device when you visit the platform.

We use the following categories of cookies:

• Essential cookies: Required for the platform to function — including session management, login authentication, and security tokens. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences, language settings, and recent activity to personalise your experience.
• Analytics cookies: Collect anonymous data about how players use the platform — such as which pages are visited most frequently — to help us identify areas for improvement.
• Security cookies: Help detect and prevent fraudulent or automated access attempts.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the platform operates. Essential and security cookies cannot be turned off without impacting core functions.

9 Your Data Privacy Rights

As a data subject under Philippine law, you have specific rights regarding your personal information held by table game ph. These rights are summarised below:

To exercise any of these rights, contact the table game ph data privacy team at [email protected]. We aim to respond within a reasonable timeframe and in accordance with applicable requirements.

10 Minors and Age Restrictions

table game ph is strictly a platform for adults. The minimum age to register and use the platform is 21 years. We do not knowingly collect personal information from anyone under this age.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the platform, please contact us at [email protected] so we can investigate promptly.

11 Changes to This Privacy Policy

table game ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When we make material changes, we will notify registered players via the platform or by email to the registered address.

The updated policy will always be available at this page with a revised review date. Continued use of the platform after changes are published constitutes acceptance of the revised policy. We encourage you to check this page periodically so you remain informed about how we handle your data.

12 Contact and Data Queries

If you have any questions about this Privacy Policy, how your personal data is handled, or wish to exercise any of your data privacy rights, you can reach the table game ph team through the following:

For responsible gaming queries or self-exclusion requests, visit our Responsible Gaming page for dedicated tools and guidance.